Maniology logo
Maniology logo

All articles

Shipping and Delivery

What should I do if my order has been sent to an incorrect address?

If the order has already been shipped, it is unfortunately too late to change the shipping address. We recommend contacting USPS at the provided number to update your address. Should the USPS attempt a delivery and find the address incorrect, they ma

What should I do if my international order is delayed or if there's a customs issue?

We apologize for any delay with your international order. Shipments may take approximately 15-30 business days to arrive, but unexpected delays can occur. International shipping updates are limited and primarily for customs use. If the package has no

What can I do if my package is still in your office or shows no current tracking information?

Occasionally, there may be issues with USPS tracking not providing current updates. Generally, orders are processed within a certain timeframe and then shipped. While the tracking number may not show updates immediately, it often will update as 'Deli

What should I do if my order has been shipped to the wrong state due to a recent move?

If you need to update your shipping address after an order has already been placed, please reach out to us promptly. Be aware that state tax rate differences might require an adjustment to your order. Once you take care of any associated tax differen

What should I do if my package is marked as delivered but I didn’t receive it?

If your package's tracking indicates it has been delivered but it's not at your location, please check with neighbors or your local post office for additional information. After a couple of days, if the package still hasn't arrived, you can file a mi