Maniology

<p>If your package&apos;s tracking indicates it has been delivered but it&apos;s not at your location, please check with neighbors or your local post office for additional information. After a couple of days, if the package still hasn&apos;t arrived, you can file a missing mail search request with USPS using the provided link. If USPS cannot locate the package, contact us with the case ID for further assistance.</p>

If your package's tracking indicates it has been delivered but it's not at your location, please check with neighbors or your local post office for additional information. After a couple of days, if the package still hasn't arrived, you can file a mi

What should I do if my package is marked as delivered but I didn’t receive it?

Shipping and Delivery

Is it possible to merge purchases made on an unregistered email with a newly created account?

My Account

How do I cancel my order?

Can I add or remove items from my order after it has been placed?

Order Help

What should I do if my order has been sent to an incorrect address?

What should I do if my international order is delayed or if there's a customs issue?

What can I do if my package is still in your office or shows no current tracking information?

What should I do if my order has been shipped to the wrong state due to a recent move?

Returns

How do I return my order?

Damaged or incorrectly shipped items

Returns & Exchanges

How do I skip a monthly subscription box?

Can I switch between the MXM subscription and the Express Kit at any time?

Can I buy a subscription box from a specific month if I missed it?

Are stampers and scrapers included in every monthly subscription box?

What happens if I cancel my prepaid subscription plan? Will I still receive all boxes?

Is it possible to purchase a single month's box without the obligation to subscribe for additional months?

When will I receive the next subscription box after skipping a month?

Can I apply discount codes to subscription renewals and what happens if I face issues with the code?

Can I combine my regular order with my subscription box to save on shipping?

Can billing dates be adjusted for subscriptions?

What are the benefits of subscribing to Mani x Me and do you offer any discounts for subscribers?

Mani x Me Subscription

How do I get notified about restocking of items that are currently unavailable?

Will sold-out items be restocked and how can I be alerted?

Do you have tips for successful nail stamping?

If I suggest a plate design, will it be produced?

Can I use nail stamping with gel polish and a gel top coat?

Product Questions

Discounts, Promotions & Exclusions

How do I use my reward points for discounts and subscriptions?

How are birthday rewards earned and when are they available in my account?

What happens if I accidentally redeem rewards or enter the wrong account information?

Loyalty Program & Referral

Ambassador Program

What should I do if my package is marked as delivered but I didn’t receive it?Updated 9 months ago