You may contact our customer service team at support@maniology.com. Please include your order number and the reason for cancellation in your message. Orders can only be canceled before they have been dispatched. If your order has already been process

You may contact our customer service team at support@maniology.com. Please include your order number and the reason for cancellation in your message.Orders can only be canceled before they have been dispatched. If your order has already been processed for shipping or shipped, please refer to our return policy for further instructions.

How do I cancel my order?

If you've placed an order and realized you made a mistake or want to alter it, don't hesitate to reach out. Depending on the order's processing status, we might be able to amend it by adding or removing specific items. Should you wish to add items af

If you&apos;ve placed an order and realized you made a mistake or want to alter it, don&apos;t hesitate to reach out. Depending on the order&apos;s processing status, we might be able to amend it by adding or removing specific items. Should you wish to add items after your order has been finalized, you can place a new order and email us with the new order number. We will then issue a refund for any duplicated shipping charges and combine your orders for shipment. Our team will update your order and you will receive an email to notify you of these changes.

Can I add or remove items from my order after it has been placed?

Maniology

Order Help

Is it possible to merge purchases made on an unregistered email with a newly created account?

My Account

What should I do if my order has been sent to an incorrect address?

What should I do if my international order is delayed or if there's a customs issue?

What can I do if my package is still in your office or shows no current tracking information?

What should I do if my order has been shipped to the wrong state due to a recent move?

What should I do if my package is marked as delivered but I didn’t receive it?

Shipping and Delivery

Returns

How do I return my order?

Damaged or incorrectly shipped items

Returns & Exchanges

How do I skip a monthly subscription box?

Can I switch between the MXM subscription and the Express Kit at any time?

Can I buy a subscription box from a specific month if I missed it?

Are stampers and scrapers included in every monthly subscription box?

What happens if I cancel my prepaid subscription plan? Will I still receive all boxes?

Is it possible to purchase a single month's box without the obligation to subscribe for additional months?

When will I receive the next subscription box after skipping a month?

Can I apply discount codes to subscription renewals and what happens if I face issues with the code?

Can I combine my regular order with my subscription box to save on shipping?

Can billing dates be adjusted for subscriptions?

What are the benefits of subscribing to Mani x Me and do you offer any discounts for subscribers?

Mani x Me Subscription

How do I get notified about restocking of items that are currently unavailable?

Will sold-out items be restocked and how can I be alerted?

Do you have tips for successful nail stamping?

If I suggest a plate design, will it be produced?

Can I use nail stamping with gel polish and a gel top coat?

Product Questions

Discounts, Promotions & Exclusions

How do I use my reward points for discounts and subscriptions?

How are birthday rewards earned and when are they available in my account?

What happens if I accidentally redeem rewards or enter the wrong account information?

Loyalty Program & Referral

Ambassador Program